IC Knowledge Base
Articles Search Results
- Shared Call Appearance 20 & Multiple Call Arrangement Shared Call Appearance 20 & Multiple Call Arrangement Description Shared Call Appearance 20 (SCA) allows Users to share multiple call appearances of their line number (CLI) over multiple devices, a maximum of 21, 20 shared and 1 primary. For exam... Read More
- Simultaneous Ring Simultaneous Ring Description Ring multiple phones simultaneously when calls are received. Function Simultaneous Ring Personal allows you to list up to 10 phone numbers you would like to ring in addition to your primary phone when you receive a cal... Read More
- Hunt Groups Hunt Groups Description The Hunt Group feature processes high volumes of incoming calls received by a single phone number by distributing them among a specific set of Users assigned to the Hunt Group. Based on the configured call distribution (huntin... Read More
- Device Management (Information) Device Management (Information) Description The Device Management feature provides the Group or Company Administrator with an inventory of all Devices in a Site and the ability to manage and customize these devices. These Devices may include integrat... Read More
- Pre- alerting Announcement Pre- alerting Announcement The Pre-alerting Announcement feature allows users to play a pre-recorded announcement to all/some callers, ahead of the phone being alerted (ringing). Pre-alerting can be created with a user defined Time Schedule and opt... Read More
- Configurable Feature Access Codes Configurable Feature Access Codes Description IC-Talk 3 allows the Group or Company Administrator to select the Feature Access Codes (FAC) used to activate, deactivate, and configure various features. This may be required to duplicate functions Users... Read More
- Calling Plans Calling Plans Description The Calling Plan feature allows the Group or Company Administrator to restrict the type of calls Users can make and/or receive. Calling Plans can be applied to both incoming and outgoing calls. The Calling Plan service offer... Read More
- Hot Desking Guest Hot Desking Guest Description Hot Desking Guest, included in the Mobile User license, allows a User to temporarily log onto another user’s phone, providing it has the Hot Desking Host license enabled. They can also make calls from this device w... Read More
- Go Integrator DB-CRM Connect Go Integrator DB-CRM Connect Go Integrator DB* is an application for Windows Desktop that integrates leading CRM Applications into the WHC service. It works in conjunction with a User’s primary** phone and CRM software to enhance a User’s... Read More
- Flexible Seating Guest Flexible Seating Guest Description Flexible Seating Guest, included in the Mobile User license, allows a User to temporarily log onto a Flexible Seating Host phone. They can then make and receive calls from this device, view/dial their BLF’s,... Read More
Displaying 11 to 20 out of 117 articles found
Page of 12 
